TERMS OF SERVICE

What this is, and who is responsible for the food

1. 1 Little Kitchen is software
2. 2 Kitchens are independent businesses
3. 3 Licenses, permits and taxes
4. 4 Allergies and dietary needs
5. 5 Paying for food
6. 6 What we charge, and when
7. 7 Removing and suspending kitchens
8. 8 Accounts and acceptable use
9. 9 As-is, liability and indemnity
10. 10 Arizona law, arbitration, no class actions
11. 11 Changes and contact

SECTION 1Little Kitchen is software

Little Kitchen is a software service. It gives an independent food business a page, a menu and a list of its own orders. That is the whole product.

We are not a restaurant, a food business, a caterer, a grocer, a delivery service or a seller of food. We do not prepare, cook, handle, inspect, package, label, store, transport, deliver or sell any food. We never see any food. We are not a party to the sale of any food arranged through the service.

When you order from a kitchen on Little Kitchen, you are buying from that kitchen. Your contract for that food is with them and not with us.

SECTION 2Kitchens are independent businesses

Every kitchen on Little Kitchen is an independent business. It is not our agent, employee, partner, franchisee or representative, and it has no authority to make any commitment on our behalf.

Each kitchen is solely responsible for:

• the quality and the safety of the food it makes and sells;
• how that food is prepared, cooked, held, cooled, stored, packaged and handed over;
• the accuracy of its ingredient and allergen information;
• the accuracy of its menu, including descriptions, photographs, portion sizes and availability;
• its own prices, and any tax it has to collect on them;
• fulfilling its own orders, including being there at the pickup time it agreed to;
• handling its own cancellations, refunds, substitutions and complaints.

We do not do any of those things, we do not supervise them, and being listed on Little Kitchen is not our endorsement of any kitchen or of anything it sells.

SECTION 3Licenses, permits and taxes

Each kitchen is solely responsible for its own licensing, permits, registrations, food handler certification, health code compliance, zoning, insurance and taxes, in every jurisdiction where it operates.

We do not verify any of it. We do not check that a kitchen is registered, that it holds a permit or a food handler card, that it has been inspected, that it is allowed to sell what it is selling, or that it is reporting or paying anything to anyone. Nothing on this service is a license, a permit, a certification or an inspection, and a kitchen appearing here is not evidence that it holds any of them.

If you cook, those rules are yours to find and to follow. We have written up how to find the cottage food rules in your state as general information. A kitchen working from a truck or a commissary is governed by a different set of permits again. Neither is legal advice, and neither is a substitute for reading the rules that apply where you operate.

SECTION 4Allergies and dietary needs

Allergy and dietary questions go to the kitchen, not to us. The kitchen is the only party that knows what is in the food, what else was on the counter, and what it can safely make for you.

We do not verify ingredient or allergen information. Menu descriptions are written by the kitchen and are not a full ingredient list, are not a nutrition label, and are not checked by anybody. There is a phone number on every kitchen's page for exactly this reason. If you have an allergy or a dietary restriction, contact the kitchen before you order.

SECTION 5Paying for food

Today, payment for food happens directly between the customer and the kitchen, usually in cash at pickup. We are not a party to that payment. We do not handle, hold, process or transmit those funds at any point. No money for food passes through us.

A dispute about an order, including anything about the food, the price, the quantity, a cancellation or a refund, is between the customer and the kitchen. We cannot refund an order, we cannot charge a customer, and we cannot make a payment on a kitchen's behalf.

If we ever build card payment for customers, we will say so before it is switched on, and these terms will be updated to describe how it works before anybody uses it.

SECTION 6What we charge, and when

Our fees are for the software, and they are the only money that comes to us. A kitchen picks one of two plans:

• Pay as you sell. 6% of each order. Nothing up front and nothing monthly. Nothing is charged on an order that is cancelled.
• Flat monthly. $39 per month, and 0% per order.

A kitchen may switch between the plans at any time. A switch takes effect at the start of the next billing cycle and never in the middle of one, so no month is ever billed under both.

The billing cycle is monthly, dated from the day the kitchen signed up. On the pay as you sell plan, the 6% is counted as orders come in, added up at the end of the cycle, and billed then. It is counted however the customer paid the kitchen, cash included, because it is a fee on the order rather than a fee on the payment. If a cycle's fees come to less than one dollar, we skip the bill.

Grace period and suspension. A bill is due seven days after the cycle closes. If it is not paid by then, the kitchen is suspended: it stops taking new orders until the bill is settled. Nothing is deleted. The menu, the photographs, the past orders and the link all stay exactly where they are, and paying restores the kitchen immediately. A flat monthly subscription that goes unpaid gets the same seven days and the same suspension.

Fees are stated in US dollars and are exclusive of any tax that may apply to them. We may change our fees, and we will tell you before a change affects you.

SECTION 7Removing and suspending kitchens

We may remove, suspend, hide or refuse any kitchen, any menu item, any photograph or any account, at our discretion and at any time. That includes acting on a report from a customer or from anyone else.

There is a report button on every kitchen's page. We read reports. We may act on one without investigating it and without telling anybody who sent it. Removing a kitchen is not a finding about it and not keeping one is not an endorsement of it: we cannot inspect anybody's food and we do not pretend to.

A kitchen may close itself at any time. A customer may stop using the service at any time.

SECTION 8Accounts and acceptable use

Ordering food never requires an account. If you make one, you are responsible for what happens under it and for keeping access to the email address it is tied to.

Do not use Little Kitchen to sell anything other than food you are allowed to sell, to impersonate somebody else, to post somebody else's photographs as your own, to break the law, or to interfere with the service or with anybody else's use of it.

You keep ownership of everything you upload. You give us permission to host it, resize it and show it on your storefront and in the browse listings, which is what is needed to run the service, and nothing more. That permission ends when you delete the content or close your kitchen, except for copies in backups until they age out.

SECTION 9As-is, liability and indemnity

The service is provided as-is and as-available, without warranties of any kind. To the fullest extent the law allows, we disclaim all warranties, express or implied, including any implied warranty of merchantability, fitness for a particular purpose, title and non-infringement. We do not warrant that the service will be uninterrupted, timely, secure or error free, and we make no warranty at all about any kitchen, any food, or anything a kitchen says about its food.

Limitation of liability. To the fullest extent the law allows, our total liability to you for any and all claims arising out of or relating to the service is limited to the amount of fees you actually paid us in the twelve months before the claim arose. If you paid us nothing, our total liability is zero. We are not liable for indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, lost revenue, lost data or lost goodwill, whether or not we were told such damages were possible.

In particular, and to the fullest extent the law allows, we are not liable for any food, for what is in it, for how it was made or handled, for anything that comes of eating it, or for anything a kitchen does or fails to do.

Indemnification by the kitchen. If you use Little Kitchen to sell food, you will defend, indemnify and hold harmless Little Kitchen and the people who run it from any claim, demand, loss, liability, fine, penalty, cost or expense, including reasonable legal fees, arising out of or relating to the food you sell, your menu and allergen information, your compliance or non-compliance with any law or regulation, your licenses, permits and taxes, your orders, your customers, and anything you upload.

Some states do not allow some of these limits. Where that is the case, the limits apply as far as that state allows and no further, and the rest of this section stays in force.

SECTION 10Arizona law, arbitration, no class actions

These terms are governed by the law of the State of Arizona, without regard to its conflict of laws rules.

Talk to us first. Before starting an arbitration, send us a written description of the dispute and what you want, and give us sixty days to sort it out. Most things end here.

Arbitration. Any dispute arising out of or relating to these terms or to the service that is not resolved in those sixty days will be settled by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. The arbitration will be seated in Maricopa County, Arizona, and may be conducted by telephone, by video or on documents alone if you would rather not travel. The arbitrator decides what the arbitrator can decide, and judgment on the award may be entered in any court with jurisdiction. The Federal Arbitration Act governs this agreement to arbitrate.

Class action waiver. You and we each agree to bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated or representative proceeding. If this waiver is found unenforceable as to a particular claim, that claim, and only that claim, is severed from the arbitration and goes to court.

What is not covered. Either of us may bring an individual claim in small claims court, and either of us may ask a court for an injunction to stop infringement or misuse of intellectual property. Those two are outside this arbitration agreement.

Opting out. You may opt out of this arbitration agreement and class action waiver by emailing us within thirty days of first accepting these terms, saying that you opt out and giving the email address on your account. Opting out costs you nothing and changes nothing else about your use of the service.

SECTION 11Changes and contact

If these terms change in a way that matters, we will email you before the change takes effect. Continuing to use the service after that is how you accept the new version.

If any part of these terms is found unenforceable, the rest stays in force. These terms, together with the privacy policy, are the whole agreement between you and us about the service.

Questions, disputes and opt-outs all go to the same place: possiblstudio@gmail.com.

LAST UPDATED 30 AUGUST 2026

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